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Aprolis Handling Solutions Contract Management

Contract Management

Smarter Fleet Control. Lower Costs. Maximum Uptime.

Managing a forklift and materials handling fleet can be complex, time consuming, and costly if not handled correctly. At Aprolis Handling, our contract management service takes a consultative, data-driven approach, helping you reduce damage, control costs, and maximise fleet uptime.

We design flexible contract management solutions that work around your operation, not the other way round. The result is a fleet that performs better, costs less to run, and evolves as your business changes.

What is

What Is Contract Management and Why does it matter?

Effective contract management is about far more than keeping trucks operational. It is a strategic approach to controlling costs, improving safety, increasing utilisation, and protecting service levels across your fleet.

Without a structured fleet management strategy, businesses often face a series of challenges.

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Benefits of a Stronger Management Approach:

Confidence

Data-led decisions that protect your bottom line and keep operations moving.

Visibility

Clear insight into fleet performance, utilisation, damage, and cost trends.

Control

Proactive maintenance planning, reduced damage, and fewer unexpected breakdowns.
Dedicated account manager

Dedicated Account Management

One Partner. One Clear Point of Contact.

Every Aprolis Handling customer is assigned a dedicated Account Manager who acts as your trusted advisor and single point of contact.

How we work

How We Work: 
A Consultative, Hands-On Approach

We believe successful contract management starts with listening. Our team takes the time to understand your challenges, site conditions, and operational goals, then designs a fleet strategy built around your business. Because we self‑fund our rental and contract solutions, we can remain flexible as your requirements change. That means you always have the right equipment, at the right time, under terms that work for you.

Our nationwide infrastructure, supported by local depots and central coordination, ensures fast, reliable support wherever you operate.

Key Metrics:

Fleet utilisation
True working hours
Truck reliability
Damage frequency

Resident Engineers: 
Your On‑Site Advantage

For operations that require the highest level of uptime and responsiveness, we offer resident engineers dedicated solely to your site.

This on‑site presence ensures continuity, reliability, and maximum operational efficiency.

Resident engineer

National Account Contract Management

Consistency, control, and clear communication

For national and multi‑site customers, we provide a dedicated team of National Account Coordinators focused entirely on managing and supporting your contract.

National Account Coordinators deliver:

A single point of contact
A single point of contact
Fast, DEDICATED,
personal support
A detailed daily VOR report
A detailed 
Daily VOR Report
Their role is simple: to put your business first, reduce administrative burden, 
and give you total visibility and confidence in your fleet operation, 
while consistently meeting agreed Service Level Agreements (SLAs)
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What Contract Management Means for Your Business

Reduced downtime and maintenance costs
Better fleet utilisation and asset performance
Improved safety and equipment reliability
Predictable operating costs
A proactive, long‑term partnership
a relationship built on trust and transparency

A Partnership Built for Performance

At Impact Handling, contract management is not a static service, it’s an ongoing partnership. By combining people, data, flexibility, and nationwide support, we help you achieve a smoother, more predictable, and more productive operation.

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A partnership built for performance
We look forward to demonstrating the value of working together.

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Opening hours: 8:30am to 5:00pm Monday to Friday, closed on Bank Holidays.

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Let us know below what products or services you are considering us for, and we will be happy to quote. Simply provide your details below, and we will get back to you as soon as possible.